Sky Cargo Customer Sales and Service Agent Jobs Dubai Airport 2026

Sky Cargo Customer Sales and Service Agent Jobs: Emirates SkyCargo has announced a new career opportunity for Customer Sales & Service Agent positions in Dubai, United Arab Emirates. This role comes under the Emirates Group, one of the world’s most respected aviation and travel groups.

This is a golden opportunity for job seekers looking for stable jobs in Dubai Airport with a globally recognised airline brand.

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Job Details : Sky Cargo Customer Sales and Service Agent Jobs

Job Purpose

With over 40 years of global trading experience, SkyCargo connects people and businesses worldwide.
In this role, you will work in a contact center environment, providing high-quality customer service while selling Emirates products such as air tickets, cargo solutions, and value-added services. The focus is on enhancing customer experience and increasing company revenue.

Key Responsibilities

• Provide the highest standard of customer service to Emirates customers

• Assist customers with Emirates tariff fares, cargo services, and ticketing

• Issue Emirates tickets by following airline rules and regulations

• Inform customers about passport, visa, health, check-in, and travel requirements

• Promote and sell Skywards membership, Dubai stopovers, hotel bookings, upgraded fares

• Respond to customer and agent queries related to cargo import and export

• Follow up on quotations to increase cargo tonnage and maximize revenue

• Maintain proper ticketing documentation and sales records

• Support the team leader with end-of-day sales and banking activities

• Build long-term customer relationships for repeat business

Required Qualifications

• 10 years schooling or equivalent

• Excellent interpersonal, telephone, and customer service skills

• Ability to work in a busy sales team environment

• Basic computer knowledge:

  • Microsoft Word

  • Microsoft Excel

  • Email handling

• Knowledge of contact center or airline industry procedures (preferred)

• Familiarity with Standard fares & ticketing systems, Skywards, MARS (advantage)

• Ability to read, write, and speak Arabic is an added advantage

Required Documents : Sky Cargo Customer Sales and Service Agent Jobs

Candidates should keep the following documents ready while applying:

• Updated CV / Resume

• Passport copy (valid)

• Educational certificates (10th or equivalent)

• Experience certificates (if applicable)

• Passport-size photograph

Cabin Services Assistant Position Open Now – Emirates Group Careers 2025

Salary & Staff Benefits

Employees joining Emirates Group in Dubai can enjoy:

• Attractive tax-free salary

• Industry-exclusive discounted air tickets

• Hotel stay discounts worldwide

• Medical and insurance benefits

• Career growth opportunities within 50+ Emirates Group brands

• Opportunity to work in a multicultural, professional environment

• Long-term career stability with a global airline brand

How to Apply : Sky Cargo Customer Sales and Service Agent Jobs

Interested candidates can apply directly through the official Emirates Group career portal:

Originally published on GluJob.com – Verified Gulf Jobs.