Queen Elizabeth 2 Guest Relations Officer / Receptionist Job in Dubai

Queen Elizabeth 2 Receptionist

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Last Verified October 4, 2026
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The Queen Elizabeth 2 Receptionist vacancy is a permanent Dubai role for someone with relevant hotel front-desk experience in the UAE. It suits you if you are fluent in English, comfortable using Opera and Microsoft, and confident when communicating with guests.

Queen Elizabeth 2 Receptionist – Key Facts

Company Queen Elizabeth 2
Job Title Guest Relations Officer / Receptionist
Location Queen Elizabeth 2, Dubai, United Arab Emirates
Employment Type Permanent
Experience Hotel Front Desk Agent, Receptionist or similar role experience in the UAE
Salary Not disclosed
How to Apply Employer’s official careers website
Job Reference REF115399P

About the Role

This hospitality position sits within the Rooms department at Queen Elizabeth 2 in Dubai. It combines guest-relations support with day-to-day front-desk services for hotel guests.

Your work covers guest arrivals and departures, reservations, inquiries and room allocation. You will also coordinate with reservations, sales and housekeeping to maintain accurate occupancy information.

For people exploring Queen Elizabeth 2 careers, this position has a clear service and reception focus. You will communicate directly with guests while handling operational records, reservation activity and room access procedures.

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This role is intended for someone who already has relevant reception or front-desk experience in the UAE. The employer also requires the ability to use its named systems and communicate fluently in English.

Key Duties

  • Coordinate hotel occupancy status with the reservations, sales and housekeeping departments.
  • Welcome guests and help resolve their requests during their stay.
  • Process guest check-in and check-out through the Opera system.
  • Answer guest inquiries and respond to incoming telephone calls.
  • Prepare reports covering hotel occupancy and guest information.
  • Maintain daily arrival reports for individual guests and groups.
  • Explain hotel rates and services, then create, cancel or confirm reservations.
  • Manage room allocation, key-control policies and guest safe-deposit boxes.

Who Can Apply

The employer is looking for applicants with relevant UAE hotel reception experience and the technical ability to handle front-desk systems. Review each requirement before starting the employer’s application process.

  • Work experience as a Hotel Front Desk Agent, Receptionist or in a similar UAE role.
  • Proficiency in the Opera system and Microsoft applications.
  • Fluency in English for communication with guests and hotel teams.
  • Additional language ability is preferred but not required.
  • Excellent communication skills for handling inquiries and guest requests.
  • Excellent organisational skills for managing reception activities and records.

Your UAE hotel reception experience should match the type of work described above. This includes supporting guests directly and managing reception tasks through the required systems.

Skills the Employer Wants

The skills cover guest care, hotel systems and organised front-desk operations. Together, they show that this is both a customer-facing position and an Opera front desk role.

  • Guest service
  • Opera system use
  • Microsoft proficiency
  • Clear communication
  • Organisation
  • Reservation handling
  • Room allocation
  • Guest-request resolution

Frequently Asked Questions

Is the Queen Elizabeth 2 Receptionist role permanent?

Yes. The stated employment type for the Guest Relations Officer / Receptionist position is permanent.

What qualification or experience do I need?

You need experience as a Hotel Front Desk Agent, Receptionist or in a similar role in the UAE, along with proficiency in Opera and Microsoft.

Where is this job located?

The position is based at Queen Elizabeth 2 in Dubai, United Arab Emirates, within the Rooms department.

Is the salary mentioned?

No. The employer has not disclosed a salary for this position.

Does GluJob charge any fee for this job?

No. GluJob is a free job information website. We never charge candidates or collect applications — apply only through the employer’s official channel.

How to Apply

  1. Review the vacancy details, duties and stated requirements carefully.
  2. Check that your UAE front-desk experience, English ability and system knowledge match the role.
  3. Verify the latest vacancy status and requirements before submitting your information.
  4. Use the official application button provided by GluJob below this article.
  5. Complete the employer’s own application process and provide only the information it requests.
Official application

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Submit your Queen Elizabeth 2 Receptionist application only through the employer’s official channel.

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Never pay money for a job offer, interview appointment or application. Always verify the vacancy and apply through the employer’s official careers website.