NMC Healthcare is looking for a Call Center Executive in Abu Dhabi. You will be the first voice patients hear: answering calls, booking appointments, sharing information about services and checking insurance details.
You need at least one year of contact centre experience in a patient-focused setting and experience with a multi-line switchboard. Applications close on 29 November 2026.
Main Responsibilities
- Answer patient calls promptly and politely across multiple lines.
- Book appointments and answer questions about hospital services.
- Confirm insurance details and route calls to the right team.
- Complete call-backs on time and handle holds, transfers and messages correctly.
- Meet department KPIs and work with the supervisor to improve patient experience.
- Collect patient feedback and share it with the team.
Requirements
Read these points carefully before you apply. They are taken from the official NMC Healthcare job listing.
- Minimum 1 year of experience as a contact centre agent in a patient-focused environment.
- Experience operating a multi-line switchboard system.
- Good telephone manners and a clear, pleasant voice.
How to Apply
- Check that you meet the licence, education and experience requirements above.
- Update your CV so the job title, licence or certificates, and relevant experience are easy to see. Our Gulf CV format guide shows how.
- Use the official application button provided by GluJob below this article.
- Complete the application on NMC Healthcare’s careers website before 29 November 2026.
Apply on Official Career Site
Continue securely using the employer’s official vacancy link.
GluJob is free for job seekers. NMC Healthcare does not ask candidates to pay for a job, so never pay anyone to apply.
Looking for more? See all NMC Healthcare jobs in the UAE and healthcare jobs on GluJob.
Source: NMC Healthcare