Jumeirah Guest Relations Executive Muscat is an opening in the Food & Beverage department at Jumeirah Muscat Bay. You will mainly support diners from arrival through seating while coordinating reservations and service for a professional guest experience.
This role suits you if you have a high school diploma or secondary education, with English reading, writing, and speaking proficiency. A hospitality degree or diploma is desirable. It is also relevant for candidates considering Jumeirah jobs in Oman or hotel jobs in Muscat. Applications are made through the employer’s official careers website.
About the Role
Based within the hotel’s Food & Beverage operation, this front-of-house position focuses on guest relations throughout the dining experience. You will provide personalised service to VIP and regular guests while remaining aware of their preferences, special requests, and dietary requirements.
You also need a clear understanding of restaurant operations and seating plans. Knowledge of in-house services and local information will help you respond to guest enquiries accurately and professionally.
Key Duties
- Keep the hostess desk or restaurant entrance manned and give each guest a warm, friendly, and prompt welcome.
- Manage restaurant reservations, enquiries, and bookings in line with reservation procedures and Food & Beverage standards.
- Greet guests courteously, escort them to their tables, and present menus without delay.
- Coordinate with service colleagues so guests receive organised support after being seated.
- Handle guest interactions professionally and protect confidential information.
- Keep the hostess area clean and organised, and attend required training sessions.
Who Can Apply
- You must have at least a high school diploma or secondary education.
- A bachelor’s degree or diploma in hospitality is desirable.
- Proficiency in reading, writing, and speaking English is essential.
- You need intermediate knowledge of Microsoft Office.
- Familiarity with the Micros and Epicure restaurant reservation systems is required.
- No minimum number of years of experience is stated for this position.
Skills the Employer Wants
- Strong customer-service skills and a professional approach to guest interactions
- Professionalism, integrity, and respect for confidential information
- Strong organisation and a proactive attitude
- Teamwork when coordinating with restaurant service colleagues
- Respect for cultural differences
- Commitment to Jumeirah grooming and service standards
Working Hours and Benefits
Jumeirah Muscat Bay describes the pay as a locally competitive salary. The benefits package includes learning and development programmes, along with clear career pathways and internal mobility opportunities across the global network.
- Colleague discounts on food, beverages, and hotel stays worldwide
- Health care and insurance benefits
- Locally relevant benefits determined by the property
Looking for more options? You can also browse jobs for 10th / 12th pass, Oman jobs and hotel jobs on GluJob, updated every day.
Frequently Asked Questions
What is the job reference for Jumeirah Guest Relations Executive Muscat?
The job reference number is 2600002M.
Is previous experience required?
No minimum experience requirement is stated for this role. You must still meet the education, language, system knowledge, and skills requirements.
Is there a closing date?
No official closing date is provided for this position.
Does GluJob charge any fee for this job?
No. GluJob is a free job information website. We never charge candidates or collect applications — apply only through the employer’s official channel.
How to Apply
- Check that you meet the education, English proficiency, software knowledge, and service requirements described above.
- Update your CV so it clearly presents your customer-service, organisational, teamwork, and restaurant reservation system skills.
- Use the official Apply button provided by GluJob below this article to open the employer’s application page.
- Complete the employer’s own online application process and never pay anyone to apply for this job or to secure an interview.
Apply on Official Career Site
Continue securely using the employer’s official vacancy link.
Source: Jumeirah Muscat Bay