Residents Experience Agent Job at Flow in Riyadh

Residents Experience Agent Job at Flow in Riyadh

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Last Verified October 11, 2026
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Available in How to Apply below

The Flow Residents Experience Agent job in Riyadh is a full-time, on-site position providing front-of-house hospitality and support to residents and hotel guests. The work covers guest requests, complaints, arrivals, departures, packages, cash handling and coordination with property teams.

You need a high school diploma or equivalent, while residential services or hospitality experience in a luxury environment is preferred. Working hours can include weekdays, weekends and holidays, depending on operational needs. Applications are submitted through Flow’s official careers website.

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Residents Experience Agent At Flow: Key Facts

Company Flow
Job Title Residents Experience Agent
Location Riyadh, Saudi Arabia
Department MENA – Operations and Revenue
Industry Real estate and hospitality
Employment Type Salaried, full-time; on-site
Experience Residential Services or Hospitality experience in a luxury environment is preferred.
Education High school diploma or equivalent
Salary Not disclosed
How to Apply Flow’s official careers website

Day-To-Day Responsibilities

Your work will combine resident assistance, guest service and coordination with other property departments. The responsibilities include:

  • Provide professional hospitality to residents and hotel guests.
  • Welcome, greet and register guests, respond to requests and obtain payment information.
  • Resolve complaints and assist residents and hotel guests with their inquiries.
  • Coordinate move-ins, move-outs and lease renewal activities with the Leasing Team.
  • Direct lobby traffic, maintain communal areas and track items loaned to guests.
  • Work with property departments to fulfil guest requests.
  • Handle check-outs and cash management according to cashiering and credit policies.
  • Manage packages, messages and mail, organise reports and support community engagement initiatives.

What Flow Looks For

Flow asks for clear English communication and computer literacy, along with a professional appearance and manner. College education or relevant experience is considered a plus.

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  • English communication, reading and writing ability
  • Computer literacy
  • Attention to detail
  • Problem-solving ability
  • Good organisation
  • Ability to manage several tasks and set priorities
  • Professional appearance and demeanour

How to Apply

  1. Review the vacancy details and confirm that your background matches the education, language and availability requirements.
  2. Update your CV to show relevant residential services, hospitality, guest support and organisational experience.
  3. Check the current vacancy status, then use the official application button provided by GluJob below this article.
  4. Complete Flow’s application form with the information and documents requested by the employer.
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Looking for more options? You can also browse jobs for 10th / 12th pass, Saudi Arabia jobs and hotel jobs on GluJob, updated every day.

Source: Flow

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