The Etihad Fleet Support Officer job is based in Abu Dhabi and supports the airline’s Pilot Support and Flight Operations teams. The work covers administration, crew coordination, reporting and service for pilots and other stakeholders.
This full-time position suits experienced candidates with a relevant administration, employee service or operational coordination background. Applications are completed through the employer’s official careers website.
What You Will Handle
The position combines day-to-day administrative support with operational coordination and service improvement. Its responsibilities extend across Fleet Management, pilot communications and engagement activities.
- Provide administrative and coordination support across Pilot Support and Flight Operations.
- Assist Fleet Management with crew-related HR processes and documentation.
- Respond to enquiries from pilots and stakeholders, then coordinate their resolution.
- Maintain operational data and prepare periodic reports.
- Administer and monitor official communication channels used for pilots.
- Support pilot engagement initiatives, events and activities.
- Recommend improvements to processes and service delivery through technology and automation.
- Contribute to operational requirements, projects and initiatives assigned by the Line Manager.
Experience And Capabilities
Etihad Airways requires at least five years of experience in administration, employee services, HR support, customer service or operational coordination. Experience gained in aviation or a related industry is preferred.
You must be able to manage several priorities in a fast-paced operational environment. The employer also identifies the following capabilities for the position:
- Strong organisation and close attention to detail
- Customer service and responsiveness
- Communication with pilots and other stakeholders
- Analytical thinking and problem-solving
- Process improvement
- Use of digital tools, generative AI and automation
How to Apply
- Review the responsibilities and confirm that your experience matches the role’s requirements.
- Update your CV to show relevant administration, HR support, customer service or operational coordination experience.
- Check the current vacancy status and requirements through the official application option.
- Use the official application button provided by GluJob below this article, then complete Etihad Airways’ own application process.
Apply on Official Career Site
Continue securely using the employer’s official vacancy link.
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Source: Etihad Airways