Driver Operations Associate Job at Lalamove in Dubai

Lalamove has a Driver Operations Associate job in Dubai supporting its driver network across the UAE. The work combines fleet coordination, market analysis, daily reporting and engagement with Driver Partners.

The Lalamove Driver Operations Associate job in Dubai suits experienced candidates with a call centre operations background. A valid UAE driving licence is preferred, and applications are submitted through the employer’s official careers website.

How The Position Fits Into Driver Operations

Based in the Driver Operations department, the associate works within Lalamove’s last-mile delivery operations. It is an office-based position and serves as the main point of contact for Driver Partners.

The job connects the local team with other departments while supporting the growth and retention of the UAE driver network. Field engagements may also be conducted when needed.

Market information forms an important part of the work. The associate is expected to develop a data-based understanding of driver supply in the UAE and share useful market learnings with relevant teams.

Main Responsibilities

• Drive end-to-end Driver Operations across the UAE.
• Facilitate communication between the local team and other departments.
• Develop a data-driven understanding of the UAE supply market.
• Implement operational frameworks, standards and best practices.
• Design, carry out and review strategic initiatives.
• Document market learnings and share them with relevant teams.
• Support driver acquisition, onboarding, training, retention and growth.
• Ensure KPI delivery and maintain accurate daily reporting.

Experience And Capabilities Lalamove Requires

You need between one and three years of experience in call centre operations. Experience gained within delivery platforms is preferred.

• Experience managing both two-wheel and four-wheel fleet operations.
• English proficiency for workplace communication.
• Excel proficiency for operational and reporting work.
• Knowledge of mobile and web technologies.
• Strong communication skills for working with Driver Partners, local teams and departments.

The position is classified at mid level and is intended for an experienced candidate. Its requirements bring together driver operations knowledge, fleet coordination, communication and data analysis.

How to Apply

1. Review the responsibilities and confirm that your experience and capabilities match the requirements above.
2. Update your CV so it clearly presents relevant call centre, delivery-platform or fleet operations experience.
3. Use the official application button provided by GluJob below this article and check the current vacancy status.
4. Complete Lalamove’s application process on its careers website, providing the information requested by the employer.

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Source: Lalamove

Originally published on GluJob.com – Verified Gulf Jobs.