Ejadah Dubai Hiring Call Center Agent : Are you looking for a new career opportunity in Dubai? Ejadah, one of the leading facilities management companies in the region, is currently hiring call center agents to join their dynamic team. This could be your chance to work with a reputable organization and develop your skills while enjoying competitive salary packages and benefits. Read on to learn more about this exciting job opportunity and how you can apply today!
- Company Name : Ejadah
- Job Location : Dubai
- Application Mod : Online
- Recruitment Type : Direct
- Qualification : Highs School- Equivalent- Plus two – Degree DIploma
- Nationality : Any
Job Description | Ejadah Dubai Hiring Call Center Agent
As a call center agent at Ejadah Dubai, you will be responsible for handling customer inquiries and complaints through multiple channels such as phone calls, emails, and social media. You will need to possess excellent communication skills, both verbal and written.
One of the main tasks of a call center agent is to provide customers with accurate information regarding products or services offered by the company. This requires thorough knowledge about the different service lines that Ejadah offers in order to assist customers better.
Another important aspect of this job is maintaining efficient records of all interactions with customers using computer systems and databases. As an agent, you should ensure that all data on customers’ accounts are up-to-date, complete and accurate.
You must also be capable of resolving customer issues efficiently while maintaining professionalism throughout every interaction. It’s essential to exercise patience when dealing with challenging clients or complex problems while ensuring that each issue is resolved promptly.
Being a call center agent at Ejadah Dubai requires exceptional communication skills alongside patience and problem-solving abilities under pressure.
Qualification You May Need
To become a call center agent at Ejadah Dubai, there are certain qualifications that you need to meet. These requirements are essential in ensuring that you can effectively carry out your responsibilities as an agent.
First and foremost, you must have excellent communication skills. This includes both verbal and written communication skills, as you will be required to interact with customers through phone calls and emails.
Additionally, having a good command of the English language is crucial since most customers prefer speaking in English. Proficiency in other languages such as Arabic or Hindi might also give you an advantage over other applicants.
You should also possess basic computer knowledge since most call center operations involve using computer software for customer management purposes.
Furthermore, being patient and empathetic towards customers is vital when working as a call center agent. You must always remain calm even during difficult situations while addressing customer concerns professionally.
Having prior experience working in a similar role would increase your chances of getting hired by Ejadah Dubai. However, this requirement isn’t always mandatory if one possesses all the necessary qualities mentioned above.
Salary and Benefits
At Ejadah Dubai, we value our employees and offer competitive salary packages to match their skills and experience. As a Call Center Agent, you can expect to receive a monthly salary of AED 1,500- AED 4,000.
How to apply
How to apply:
If you are interested in this job opportunity and fit the qualifications, then you can apply for it easily. The application process is simple and straightforward.
Firstly, visit the official website of Ejadah by typing “Ejadah Dubai Jobs” into your search engine or go directly to their careers page.
Once on their website, search for the Call Center Agent position opening and click on it to see more details about the role.
After reviewing the job description and qualification requirements, prepare your resume/CV along with a cover letter highlighting why you are suitable for this role.
Submit your application through their online portal or email as per instructions provided on their careers page.
If you have a passion for customer service combined with excellent communication skills and seeking an opportunity where you will be appreciated while growing professionally then Ejadah Dubai has got that perfect job waiting just for YOU! Apply now!
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